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Field Service USA 2014 (past event)
April 20 - 23, 2014
Omni Hotels & Resorts, San Diego, CA
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Steve Demanovich
Service Sales Operations Leader
Trane
Check out the incredible speaker line-up to see who will be joining Steve.
Download The Latest AgendaMain Day Two
Sunday, October 4th, 2015
10:50 Panel Session: Increasing Service Revenue: Getting More Out Of Your Install Base
Join our esteemed panel of experts as they examine how to increase revenue by capitalizing on your current install base. Discussion points include:
•Understanding today’s hypercompetitive market and the specific impact on your organization
•Developing a strategic vision for your service organization to combat third-party and OEM competition
•Analyzing the profile and health of your current install base to better drive service contracts
•Understanding today’s hypercompetitive market and the specific impact on your organization
•Developing a strategic vision for your service organization to combat third-party and OEM competition
•Analyzing the profile and health of your current install base to better drive service contracts
16:50 Panel Session: Optimizing Revenue By Ensuring Top Quality Service Operations
In this panel discussion, our experts discuss how to develop a top-quality service operation. Takeaways include:
- Identifying opportunities for vertical integration into your customers processes
- Establishing a separate group out of service to manage activity and opportunities along your customers production supply chain
- Introducing value added bundles, new contracting, new aftermarket services products to extend the aftermarket business without relying on the core business
- Incorporating a training/certification programs to differentiate your service organization