Tarun Patel

Director
Etherios, a division of Digi International

Tarun Patel is a proven expert delivering business value through innovative technology solutions for Fortune 500 Service organizations for over 15 years. Over the course of his career, Mr. Patel has delivered customer success as a Strategic Advisor to customers and as an evangelist for Cloud Based technologies and Internet of Things Solutions. Throughout his career he has focused on solving next-generation business problems while providing measureable ROI as it relates to the service business landscape. As Etherios’ Practice Director of Customer Engagement, Mr. Patel has been instrumental in the build out of Etherios’ capabilities to provide transformational strategic thought leadership to customer service executives while simultaneously executing implementations of complex Salesforce Service Cloud and Force.com Platform applications with unsurpassed customer satisfaction. Mr. Patel holds several salesforce.com certifications and is certified in Knowledge Centered Support (KCS) principles and methodology. Mr. Patel holds a Bachelor’s Degree in Management Information Systems from the McCombs School of Business at the University of Texas at Austin.

Check out the incredible speaker line-up to see who will be joining Tarun.

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Main Day Two

Sunday, October 4th, 2015

16:50 Panel Session: Internet Of Things And Connected Products: Driving Business Transformation In Field Service

Join this panel of experts to learn how organizations are transforming their business with connected product solutions. Organizations today are implementing these solutions to:

Drive unmatched levels of service and increase loyalty across their customer base
Increase operational efficiencies through more effective field service deployments and an increase in first call resolutions
Unlock new revenue streams by providing innovative services to their clients