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Field Service USA 2014 (past event)

April 20 - 23, 2014

Omni Hotels & Resorts, San Diego, CA

Array

Steve Demanovich


Service Sales Operations Leader
Trane

Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda

Main Day Two

Sunday, October 4th, 2015


10:50 Panel Session: Increasing Service Revenue: Getting More Out Of Your Install Base

Join our esteemed panel of experts as they examine how to increase revenue by capitalizing on your current install base. Discussion points include:

•Understanding today’s hypercompetitive market and the specific impact on your organization
•Developing a strategic vision for your service organization to combat third-party and OEM competition
•Analyzing the profile and health of your current install base to better drive service contracts

16:50 Panel Session: Optimizing Revenue By Ensuring Top Quality Service Operations

In this panel discussion, our experts discuss how to develop a top-quality service operation. Takeaways include:
  • Identifying opportunities for vertical integration into your customers processes
  • Establishing a separate group out of service to manage activity and opportunities along your customers production supply chain
  • Introducing value added bundles, new contracting, new aftermarket services products to extend the aftermarket business without relying on the core business
  • Incorporating a training/certification programs to differentiate your service organization