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Field Service USA 2014 (past event)

April 20 - 23, 2014

Omni Hotels & Resorts, San Diego, CA

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Jeffrey Babe, Director, Americas Field Services at Polycom

Jeffrey Babe


Director, Americas Field Services
Polycom

Check out the incredible speaker line-up to see who will be joining Jeffrey.

Download The Latest Agenda

Main Day One

Friday, September 4th, 2015


15:35 Segmenting Technicians By Skill Set To Optimize Scheduling & Assignment

• Developing tailored assessment programs to determine skill levels
• Determining which customers/products necessitate which technicians
• Driving better response times and lower costs by assigning the right technicians to the right jobs