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Field Service USA 2014 (past event)

April 20 - 23, 2014

Omni Hotels & Resorts, San Diego, CA

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Blake Heim, Director of Service Products & Installations at Hobart Service
Hobart Service Logo

Blake Heim


Director of Service Products & Installations
Hobart Service

Check out the incredible speaker line-up to see who will be joining Blake.

Download The Latest Agenda

Main Day One

Friday, September 4th, 2015


Main Day Two

Sunday, October 4th, 2015


13:10 Roundtable Ideas Xchange

Table 1: Topic TBD
Hosted by Ken Walsh, VP Engineering & Operations, London Hydro
Table 2: Employee Engagement Vs. Customer Satisfaction
Hosted by Jose Rivera, District Service Manager, Sysmex
Table 3: Increasing Service Revenue: Getting More Out Of Your Install Base
Hosted by Aly Pinder, Research Analyst, Service Management, Aberdeen Group
Table 4: Establishing A Comprehensive Safety Program To Minimize Injuries And Unexpected Costs
Hosted by Dave Baker, Senior Vice President Field Service, DirecTV & Tim Clemente, Vice President Safety, DirecTV
Table 5: Creating Value And Enhanced Customer Experience With Seemingly Indifferent Customers
Hosted by Timothy Spencer, Vice President Customer Experience, WMS Gaming
Table 7: Topic TBD
Hosted by Fleetmatics
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