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Field Service USA 2014 (past event)
April 20 - 23, 2014
Omni Hotels & Resorts, San Diego, CA
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Dave Bishop
Director of Service Operations and Operations Strategy
Johnson Controls
Check out the incredible speaker line-up to see who will be joining Dave.
Download The Latest AgendaMain Day Two
Sunday, October 4th, 2015
15:30 Establishing Technician Reward Programs to Improve Field Sales
Incentivizing field technicians to drive sales is a major focus for service organizations. Dave Bishop illustrates key items to keep in mind, including:
• Rewarding your technicians for finding referrals and upselling
• Capitalizing on technician’s status as trusted advisor to your customers
• Coordinating with sales to ensure a seamless and clear adoption of process
• Rewarding your technicians for finding referrals and upselling
• Capitalizing on technician’s status as trusted advisor to your customers
• Coordinating with sales to ensure a seamless and clear adoption of process